Accreditation

Hope House completed Hospice Palliative Care Ontario's Accreditation Program for Visiting Hospice Program

2024-2027

WHAT DOES THIS MEAN?

The goal of the Hospice Palliative Care Ontario (HPCO) Accreditation Program is to ensure the delivery of consistent, high quality hospice palliative care throughout Ontario.

Accreditation is an efficient and effective means of continuous learning and improvement – a provincial benchmark for Ontario hospices. The program is intended to assist each HPCO member in quality improvement efforts.

Achieving Accreditation:

Validates our efforts and contributions
Provides opportunity for continuous learning & quality improvement
Legitimizes the role & contribution of our hospice & volunteers
Ensures consistent delivery of services & practices
Galvanizes and recognizes the Hope House team
Provides outcome measurement for funders
Addresses risk-management
Focuses on client-centred care with

Message from the Accreditation Review Team

Hope House Community Hospice has fulfilled the requirements for HPCO accreditation by demonstrating through extensive written and verbal evidence, that it follows HPCO standards.
In total, 137 items were gathered and evaluated.
The written and verbal evidence provided throughout the accreditation review demonstrate that the governance, operational, quality improvement and service delivery processes of this organization align with HPCO standards.

After reviewing the evidence, it is our assessment that Hope House Community Hospice meets the following expectations of a Visiting Hospice Program accredited by HPCO:

The organization achieves a score of 90% or higher on the Accreditation Review assessment
Services are designed and delivered in a way that maximizes safety for clients, volunteers and staff.
The organization operates in a sustainable way; the current method of delivering service is likely to continue at this level for the next three years
The organization demonstrates ongoing quality improvement