Hope House's Response to COVID-19

HOPE HOUSE at HOME: We're here for you during COVID-19 

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UPDATE 2020-10-02

We  continue to  monitor the COVID-19 pandemic closely and want you to know that the health and safety of our clients, families, volunteers and staff continues to be paramount. The COVID-20 Guidance document, soon to be released from the Ministry of Health states: "Hospices offering community support services have largely navigated to virtual delivery of these programs and should continue to do so, to reduce the potential risk of COVID-19 transmission between patients and hospice staff."

We recognize that this it has been very difficult not seeing each other, however, for the time being we will continue to suspend in-person support until we can be sure of the safety and wellbeing of all. In the meantime, we continue to offer “Hope House at Home” virtual programming - including wellness groups, virtual complementary therapy, bereavement groups, volunteer visits (telephone), etc."

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Staff continue to be available during regular business hours for support via telephone, email, and video-chat. Team contact information, including mobile numbers are available on our website: www.hopehousehospice.com/our-team. Note: Team member’s office extensions have been forwarded to their mobile phones.

Our offices remain closed at this time.

Hope House welcome new referrals and will be providing telephone and virtual support as needed.

We appreciate your understanding and patience and look forward to welcoming you back to our programs soon.         

Visit the online  calendar  for  updates.

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If you have any questions or concerns, please contact our Executive Director, Heidi Bonner via h.bonner@hopehousehospice.com or 905-727-6815 x21.

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York Region Public Health

Ontario Ministry of Health

World Health Organization

Hope House Community Hospice UPDATE 2020-03-15  - NOTICE: Due to concerns around COVID-19 and in an effort to support public health official's recommendations for social distancing, our group programming will be suspended from March 16 to April 5, 2020. Face to face in-home volunteer visits will be shifted to telephone visits, where possible.  Staff will continue to be available during regular business hours for support via telephone or email (and where possible, video-chat). We are asking that visitors refrain from coming to the office over the next few weeks.     

Hope House Community Hospice  Update - 2020-03-12